Case studies / Operational systems

Systems in
real use.

6 examples of software shaped around the work already happening inside a business.

Industry filterSystem patternOperational context

01
Education / Platform
Digital Learning Platform
One system for learning, testing and communication.
- Education
- Mobile
- Web
- Backend
- Realtime
Read case↗
02
Commerce / Platform
Regional Commerce Platform
The storefront was only one part of the problem.
- Commerce
- Inventory
- Order management
- Cloud
Read case↗
03
BPO / CRM / Workflow automation
AI-Enabled Sales Operations CRM
A CRM designed around the call floor.
- CRM
- BPO
- Automation
- Conversational AI
Read case↗
04
Manufacturing / CRM / ERP
AI-Enabled Project and Manufacturing ERP
Protecting profit before the project begins.
- ERP
- Quotation
- Project operations
- AI
Read case↗
05
Optical retail / Healthcare / ERP
AI-Enabled Multi-Branch Optical ERP
Connecting the eye test to the final delivery.
- Optical retail
- Healthcare
- Inventory
- AI
Read case↗
06
Healthcare / CRM / Workflow automation
WhatsApp-First Healthcare Workflow
A digital service without another application.
- Healthcare
- WhatsApp
- CRM
- Automation
Read case↗

Technical note / Infrastructure

Cloud
Deployment
Cost control

Infrastructure should match the stage of the product.

Across these systems, we worked with AWS, Cloudflare, Vercel, MongoDB and self-managed deployments.

The focus was not to create the most complex infrastructure. It was to build infrastructure that was:

Affordable
Understandable
Recoverable
Secure
Easy to maintain
Capable of scaling when required

This included deployment automation, storage optimisation, server configuration, SSL, monitoring, backup planning and production troubleshooting.

Discuss a system